Reference

Open your legal terms for India

We set out the legal terms that shape your access to w54 in India. Where local law differs, the rule that applies in your state or territory decides…

IndiaUPILocal lawData use
w54 Open your legal terms for India
CONTACT PATHS

Switch to support for legal queries

If you want the wording for a clause explained, send the request through the contact route in your account area.

Legal route Use the legal route in your account area if you want the current terms explained or a clause checked. Add the account email, the page date and your question so we can handle it without back-and-forth.
Copy request If you need a copy of a change request, send it from the verified email on file. We may ask for extra proof before we share anything tied to your account or make a correction.
Urgent access For urgent access issues, message the same support path and mark it legal. We read those requests in queue order and reply with the next step, whether that is clarification, correction or a record lookup.
RECORDS CARE

Browse how we handle your records

We keep legal records tied to your account so we can show what you accepted, answer disputes and complete checks on login changes or payment verification.

Data use

We store the details you enter for sign-in, account checks, dispute handling and lawful audit needs. We do not use those records for unrelated messaging, and we limit access to staff who need them for a live task.

Cookies

Cookies remember session state, device type and the page language you chose. They help the site keep you signed in and stop repeated prompts, while the rest of your browser data stays under your own control.

Account security

Keep your password private and lock the device you use for access. We log sign-in attempts, password changes and sensitive edits so we can spot a pattern that points to unauthorised access.

Retention

We keep records only as long as the account, a dispute or a legal duty needs them. Once that period ends, we delete or anonymise the record unless another rule requires longer storage.

Request changes

If your name, phone number or consent choice changes, send the request from your account area. We may ask for a document match before updating anything that affects legal records.

Contact route

For a copy request or a correction, use the support path listed in your account and mention the date or page you want checked. Clear details help us answer without delay.

Explore legal answers for your account

These answers cover access, data use, record keeping and request channels. If your question is about a state rule or a clause in force on a given date, check the current page first, because the wording that applies can change with local law. When you need a change to your account record, use the support route from your account area so we can verify the request.

You can use the service only where local law permits it. If your state or territory has a stricter rule, that rule applies first, and you should check the current terms before opening your account.

We post the updated wording on this page, and the new version applies from its effective date. If you keep using the service after the change, that later wording governs your future account use.

We use account data for sign-in, verification, dispute handling, fraud checks and other duties tied to your access. We keep access limited to staff who need it for a live task or a legal request.

Yes. Send the request through the support route in your account area and include the email on file plus the item you want checked. We may verify identity before we share records or update them.

We keep records for as long as the account, a dispute or a legal duty needs them. After that period ends, we delete or anonymise what no longer has to stay on file.

Cookies store session state, language choice and some device details so the page loads the way you last used it. They do not replace your browser controls, so you can change those settings at any time.